Privacy and Confidentiality
Welcome to the
romatiles.com.bd website (the "Site") operated by Pa-Wang Ceramic
Industry Ltd. We respect your privacy and want to protect your personal
explains your options regarding the collection, use and disclosure of your
personal information. By visiting the Site directly or through another site,
you accept the practices described in this Policy.
Data protection is a matter of trust and your privacy is important to us. We
shall therefore only use your name and other information which relates to you
where it is necessary for us to do so and we will only collect information if
it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by
law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details.
During your visit to the Site you remain anonymous and at no time can we
identify you unless you have an account on the Site and log on with your user
name and password.
1. Data that we collect
We may collect various
pieces of information if you seek to place an order for a product with us on
the Site.We collect, store and process your data for processing your order on the Site
and any possible later claims, and to provide you with our services. We may
collect personal information including, but not limited to, your title, name,
gender, date of birth, email address, postal address, delivery address (if
different), mobile number, payment details, payment card details.
We will use the information you provide to enable us to process your orders and
to provide you with the services and information offered through our website
and which you request. Further, we will use the information you provide to
administer your account with us; verify and carry out financial transactions in
relation to payments you make; audit the downloading of data from our website;
improve the layout and/or content of the pages of our website and customize
them for users; identify visitors on our website; carry out research on our
users' demographics; send you information we think you may find useful or which
you have requested from us, including information about our products and
services, provided you have indicated that you have not objected to being
contacted for these purposes. Subject to obtaining your consent we may contact
you by email with details of other products and services. If you prefer not to
receive any marketing communications from us, you can opt out at any time.
We may pass your name and address on to a third party in order to make delivery
of the product to you (for example to our courier or supplier). You must only
submit to us the Site information which is accurate and not misleading and you
must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security reasons cannot
be retrieved directly by us. However, you may access this information by
logging into your account on the Site. Here you can view the details of your
orders that have been completed, those which are open and those which are
shortly to be dispatched and administer your address details, bank details (for
refund purposes) and any newsletter to which you may have subscribed. You undertake
to treat the personal access data confidentially and not make it available to
unauthorized third parties. We cannot assume any liability for misuse of
passwords unless this misuse is our fault.
Other uses of your
We may use your personal
information for opinion and market research. Your details are anonymous and
will only be used for statistical purposes. You can choose to opt out of this
at any time. Any answers to surveys or opinion polls we may ask you to complete
will not be forwarded on to third parties. Disclosing your email address is
only necessary if you would like to take part in competitions. We save the
answers to our surveys separately from your email address.
We may also send you other information about us, the Site, our other websites,
our products, sales promotions, our newsletters, anything relating to other
companies in our group or our business partners. If you would prefer not to
receive any of this additional information as detailed in this paragraph (or
any part of it) please click the 'unsubscribe' link in any email that we send
to you. Within 7 working days (days which are neither (i) a Friday, nor (ii) a
public holiday anywhere in Bangladesh) of receipt of your instruction we will
cease to send you information as requested. If your instruction is unclear we
will contact you for clarification.
We may further anonymize data about users of the Site generally and use it for
various purposes, including ascertaining the general location of the users and
usage of certain aspects of the Site or a link contained in an email to those
registered to receive them, and supplying that anonymized data to third parties
such as publishers. However, that anonymized data will not be capable of
identifying you personally.
For any competition we
use the data to notify winners and advertise our offers. You can find more
details where applicable in our participation terms for the respective
Third Parties and Links
We may pass your
details to other companies in our group. We may also pass your details to our
agents and subcontractors to help us with any of our uses of your data set out
delivering products to you, to help us to collect payments from you, to analyze
data and to provide us with marketing or customer service assistance.
We may exchange information with third parties for the purposes of fraud
protection and credit risk reduction. We may transfer our databases containing
your personal information if we sell our business or part of it. Other than as
data to third parties without obtaining your prior consent unless this is
required to do so by law. The Site may contain advertising of third parties and
links to other sites or frames of other sites. Please be aware that we are not
responsible for the privacy practices or content of those third parties or
other sites, nor for any third party to whom we transfer your data in
The acceptance of
cookies is not a requirement for visiting the Site. However we would like to
point out that the use of the 'basket' functionality on the Site and ordering
is only possible with the activation of cookies. Cookies are tiny text files
which identify your computer to our server as a unique user when you visit
certain pages on the Site and they are stored by your Internet browser on your
computer's hard drive. Cookies can be used to recognize your Internet Protocol
address, saving your time while you are on, or want to enter, the Site. We only
you are when you want to amend your shopping cart without having to re-enter
your email address) and not for obtaining or using any other information about
you (for example targeted advertising). Your browser can be set to not accept
cookies, but this would restrict your use of the Site. Please accept our
details and are free from viruses. If you want to find out more information
about cookies, go to http://www.allaboutcookies.org or to find out about
removing them from your browser, go to
This website uses Google Analytics, a web analytics service provided by Google,
placed on your computer, to help the website analyze how users use the site.
The information generated by the cookie about your use of the website
(including your IP address) will be transmitted to and stored by Google on
servers in the United States. Google will use this information for the purpose
of evaluating your use of the website, compiling reports on website activity
for website operators and providing other services relating to website activity
and internet usage. Google may also transfer this information to third parties
where required to do so by law, or where such third parties process the
information on Google's behalf. Google will not associate your IP address with
the appropriate settings on your browser, however please note that if you do
this you may not be able to use the full functionality of this website. By
using this website, you consent to the processing of data about you by Google
in the manner and for the purposes set out above.
We have in place
appropriate technical and security measures to prevent unauthorized or unlawful
access to or accidental loss of or destruction or damage to your information.
When we collect data through the Site, we collect your personal details on a
secure server. We use firewalls on our servers. Our security procedures mean
that we may occasionally request proof of identity before we disclose personal
information to you. You are responsible for protecting against unauthorized
access to your password and to your computer.
4. Your rights
If you are concerned
about your data you have the right to request access to the personal data which
we may hold or process about you. You have the right to require us to correct
any inaccuracies in your data free of charge. At any stage you also have the
right to ask us to stop using your personal data for direct marketing purposes.